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7 costly customer relationship management mistakes businesses make every day

Fantastic! You have a new customer. Now what? Most people will get on with the work, do a great job, finish it on time and on budget and then move on to another project for another customer. Surely the most important thing is to do a good job? So, what am I doing wrong? 1….

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Don't live in a dream, deliver one!

Do you practise mindful marketing measurement?

The way you measure your marketing can have a direct effect on the decisions you make. Keeping this in mind is essential to sound decisions that support your business in the long term. Measuring your marketing, and responding to it, is key to making a decent return on your investment. But, it’s also worth being…

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