Posts on Leak 1 – Forgotten Customers

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10 ways to build great customer loyalty

10 ways to build great customer loyalty

< Back to the Blog We've talked before about the importance of building customer loyalty, and it's no accident that the first of the 13 Touchpoint Leaks is "Forgotten Customers". It's been said before, and it will be said again. But actually cultivating loyalty in practice is not always easy....

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