I love a quick win as much as anyone else, but sustainable sales results are what I get really excited about. That's why a Watertight Marketing Transformation Programme lasts 12 months. But, even that is only a starting point.

In businesses where there's a bit of unpicking to do, a large team to take on the journey, or one person with an army's work to do... the most powerful, and sustainable, way to implement the Watertight Marketing methodology can be to put together a simple (but devastatingly effective) 3-year plan.

Step 1 - Assess your business against the Thirteen Touchpoint Leaks

The Thirteen Touchpoint Leaks brings together all the ways that I've seen businesses, large and small, lose money through their sales & marketing operation. Using the description in chapter two of Watertight Marketing, and outlined in this completely free 45-minute masterclass (I don't even want your email address!), you should be able to rate yourself against each leak. For a more nuanced grading, I would use this 10-point scale:

  • 0 = we have nothing in place,
  • 10 = what we have is spectacular and should win every award going.

Assess your business against the Thirteen Touchpoint Leaks

Step 2 - Put these in priority order from the bottom up

Prioritising how you tackle these is built into the model. You start at the bottom, addressing each leak on Red in turn up to the top. Then, return to the bottom and address each leak on Amber in turn up to the top. Then the same with anything on Green (come on, nothing is perfect!).

 Touchpoint Leaks Traffic Light Audit

Step 3 - Turn this into your 3-year plan

Mapping your 3-year plan

This now gives you a way of mapping your goals in a 3-year plan to get to a Watertight Marketing operation in your business.

  • Year 1 - Move all Leaks on Red to Amber
  • Year 2 - Move all Leaks on Amber to Green
  • Year 3 - Tweak all potential leaks (which should now all be on Green) to get as close to 10 as possible

Smaller, or more ambitious businesses, can go much faster. This could easily translate into a shorter three phase plan. However you approach it... real transformation, in marketing or any other part of your business, does not happen overnight. You know it. I know it.

There's also no easier way to lose motivation that biting off more than you can chew. By using the tools in Watertight Marketing (and the FREE workbooks in the Members' Area) gives you the clarity and structure to plan and implement marketing improvements within your business that truly deliver long-term sales results.

I estimate that doing this would take you about 2 hours. Not a bad use of time, when what it gives you a clear roadmap to sustainable profits.

© Bryony Thomas – The Watertight Marketer | Illustrations by Lizzie Everard.

Bryony Thomas

Bryony Thomas

Author and Founder, Watertight Marketing

Bryony is an inspirational marketing speaker, and author of Watertight Marketing (Panoma Press, £14.99). Billed by Start Your Business Magazine as “a must for small businesses.” It was described by one MD as “the entrepreneur’s essential marketing manual”. By another, as the “best business book I’ve ever read.”

Snapshot Touchpoint Leak™ Assessment

Find out exactly which of your competing sales and marketing investments you need to be focusing on, and in what order, to underpin sustainable sales results.

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